Privacy Policy

1. Who We Are

This website is operated by Serge Belov, a sole proprietor doing business as belov.ca, located in Charlottetown, Prince Edward Island, Canada. References to “we”, “us”, or “our” refer to Serge Belov. You can reach us at privacy@belov.ca.

2. Information We Collect

We collect information you provide directly when you:

• Submit the contact form (name, email address, company, and message content)
• Purchase a service or subscription via Stripe (billing information processed by Stripe)
• Communicate with us by email

We use Google Analytics 4 (GA4) to collect anonymous usage data — pages visited, session duration, and general traffic patterns. This data is processed by Google and subject to Google's Privacy Policy. We do not use behavioural advertising or sell your data to third parties.

3. How We Use Your Information

Information you submit is used solely to:

• Respond to your enquiry or service request
• Deliver the services you have purchased
• Send transactional emails related to your project or subscription
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Processing

All payments are processed by Stripe, Inc. We do not store credit card numbers or full payment details on our servers. Stripe's privacy policy is available at stripe.com/privacy.

5. Data Retention

Contact form submissions and project correspondence are retained for up to 3 years for business record purposes. You may request deletion of your information at any time by emailing privacy@belov.ca.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@belov.ca. We will respond within 30 days.

7. Security

We use industry-standard security practices to protect your information, including HTTPS encryption for all data transmitted to this website. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy may be directed to privacy@belov.ca.